Jul 11, 2016
On 6/23, We were told that our order of signs would be ready Thur, 6/30. When we called to pick up, we found that we were bumped by the Naperville Rib Fest orders and that our order would be ready for Fri, 7/1 and that we would get a call when ready. The call never came because your office had Comcast Issues and when I went to pick up on Sat for our publicity event, Fast Signs was closed!!! till Tues because of the holiday!! We had no signs for our event.....Very disappointed.
The signs are beautiful and very good quality, but you missed the mark on the delivery promise and the promise to call us by phone as communication to pick up. We received an email on Friday, but our office is only open Mon-Wed, thus the request to call our cell phone only.