When you invest in a partial wrap, you aren’t just buying vinyl; you’re buying a professional installation. At FASTSIGNS® Duluth-Suwanee, we take pride in our "edge work." However, a warranty is a two-way street. We provide the craftsmanship, and you provide the TLC.
To keep things transparent (and to keep your car looking spectacular), we’ve outlined the top mistakes that can void your warranty and what our professional clause covers.
The "Oops" List: Top Mistakes That Void Coverage
The Mechanical Car Wash Gambit: Using an automated brush wash is the fastest way to ruin a wrap. Our warranty covers "normal use," and unfortunately, being beaten by giant blue plastic bristles doesn't count as normal!
Pressure Washer "Blasting": If we see jagged tears or lifted corners that look like they’ve been hit by a jet engine, it’s usually a sign of improper pressure washing. Remember: 12 inches away, always.
Chemical Warfare: Using solvents like acetone, paint thinner, or even certain wax-based "protectants" can melt the laminate on your wrap.
The Waiting Game: Washing your car 48 hours after an install? That’s a no-go. Ignoring the 7-day cure period puts the risk on the owner.
Our Professional Warranty Clause
We believe in our work. That’s why we offer a 1-year warranty on installation workmanship. This covers:
Spontaneous bubbling (not caused by external heat/chemicals)
Adhesive failure under normal conditions
Pro Tip: If you want your wrap to look "showroom fresh" for its entire lifespan, we recommend a ceramic coating specifically designed for vinyl. It adds a layer of UV protection and makes those pesky bird droppings slide right off.
Key Takeaways
Warranty = Workmanship: We guarantee the install; you guarantee the upkeep.
Chemicals Matter: Only use pH-neutral soaps to keep your warranty valid.
The "Touchless" Exception: Only touchless car washes are "safe" under warranty guidelines.
Environmental Neglect: Sap and bird droppings aren't covered—clean them fast!
Frequently Asked Questions (FAQs)
Q: Does the warranty cover fading from the sun?
A: Our workmanship warranty covers the install. Fading is typically handled by the vinyl manufacturer (like 3M or Avery), but only if the wrap has been maintained according to their guidelines.
Q: Will the wrap damage my paint when removed?
A: If the paint was factory-original and in good condition when we wrapped it, removal should be safe. However, "pre-existing paint issues" like failing clear coats are excluded from our warranty.
Q: I hit a curb and scratched the vinyl. Is that covered?
A: Sadly, no. Warranty covers "failures," not "fender benders." But give us a call—we can often replace just the damaged section of a partial wrap for a fraction of the original cost!
Conclusion
We want your vehicle to be a rolling billboard for your success, which is why we’re so vocal about these rules. A warranty isn't just a piece of paper; it’s a partnership between us and you. By avoiding these top mistakes, you’re ensuring that your wrap stays under our protection—and keeps your business looking sharp on every street corner.