Meet the Staff

  • Kim Gilpin - Co-Owner (Nov. 2005)

    Kim Gilpin

    Co-Owner (Nov. 2005)

    Kim comes to us with more than just his dashing good looks. He has 35+ years of business experience and has held several leadership positions throughout his career. Having grown up in West Michigan, and raising his own children here, it was very important to Kim to start his business in the community he loves. Currently, Kim is involved in sales, but he is also in charge of most of the day to day business activities: paying bills, advertising, making deliveries… you know, all of the fun stuff. Coworkers would describe him as a great team leader who has a love of Grand Rapids and an unfailing positive attitude.

  • Judy Gilpin – Co-Owner (Nov. 2005)

    Judy Gilpin

    Co-Owner (Nov. 2005)

    Judy often responds to “Mom”. And like any mom, Judy wears a variety of hats in our organization. She is the bookkeeper, but also keeps the fridge stocked. She is an installer, but is also our resident nurse. She can weed vinyl, answer phones, handle a variety of power tools, and she fears no ladder. You may have even seen her up on a lift installing the giant Griffins decals on VanAndel Arena! Having grown up in West Michigan and marrying her high school love, Kim, it was an easy choice when deciding where to begin their new adventure together. Coworkers would describe Judy as a hardworking, fun-loving “Jill of all trades”.

  • Michael Gilpin – Co-Owner (Nov. 2005)

    Michael Gilpin

    Co-Owner (Nov. 2005)

    Mike is a huge sign geek… and proud of it! He is really the “captain” of our team. He is always researching new materials and processes to help our team, but more importantly, to provide better solutions for customers. He is the leader of our sales team, and also participates in several committees on the national level – where he is always first to brag about the good things happening within our local community. Coworkers would describe Mike as the “Big Brother” of the group. He is protective, super encouraging, and at times… a little goofy.

  • Nicole Souer

    Nicole Souer

    Lead Graphic Designer (Nov. 2005)

    Nikki had no idea what she was getting herself into when she signed on with the Gilpins back in 2005, but she jumped right in and has become a signage rock star! This Kendall College of Art and Design grad even met her husband at a national signage convention – now that’s love! Nikki’s main focus is design, but she also helps manage the production team and the flow of work to our equipment. She is constantly looking for ways to improve our practices in the “back of the house”, leading to more efficient days and fewer mistakes. She is extremely creative and resourceful, which really comes in handy for some of the challenges that the sales team throws at her. Coworkers would describe Nikki as an energetic leader who is enthusiastic and incredibly driven.

  • Melissa Kinstner – Sales Team Leader and Marketing (Feb. 2008)

    Melissa Kinstner

    Director of Marketing and Office Administration (Feb. 2008)

    Mel was fresh out of Grand Valley with a shiny marketing degree when she joined our team. She has held a couple of different positions here throughout the years, but has recently moved away from direct sales so she could focus more on our in-house marketing. Although... if you need a sign permit, or receive a bill, she probably sent those too. Melissa is very relationship focused and has no problem going the extra mile to make sure our clients are completely satisfied. She has an irrational fear of spiders and the dentist, and she may be found listening to Christmas music in her office at any given time. Coworkers would describe Melissa as very small and always plotting to fatten them up with various baked goods.

  • Carlene Langusch – Production Manager/Designer (Sep. 2009)

    Carlene Langusch

    Production Manager/Designer (Sep. 2009)

    Carlene is one of the few team members who came to us with previous sign experience She is now in charge of the production team and oversees all of the projects being built in-house. She works very closely with Nikki to improve practices and efficiency, while also helping with design. Carlene leads our team meeting each morning which allows everyone to know what to expect for that day and ask questions as necessary. When not at work, she can be spotted driving to the U.P., growing something tasty in her garden, playing with her adorable nephews, or sampling the newest craft brews. Coworkers would describe Carlene as knowledgeable, witty, and pleasantly sarcastic.

  • Kristy Hoffa – Account Manager (Sep. 2010)

    Kristy Hoffa

    Account Manager (Sep. 2010)

    Kristy was actually recommended to us by a customer, and as the saying always goes, the customer is always right! Kristy is quick to answer the phone, or greet customers with a smile when they come to visit us. Customers who are used to seeing her at the front desk may be a little surprised to see her tucked away now, but don’t worry, that new desk provides fewer distractions and allows Kristy to manage bigger, more detailed projects.  She is still waiting for Amy Shumer to respond to her friend request, but is holding out hope! Co-workers would describe Kristy as a bit of an exaggerator, who loves to laugh, and is awesome at keeping her cool in stressful situations.

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    Thomas Albaitis

    Production Team (Aug. 2011)

    Tom is an avid sports fan and can almost always be found wearing his favorite teams ball cap. He also comes to us with previous sign experience and we have benefitted greatly from his “outside perspective” on how to do things. Tom is our Zund cutting expert, but he also handles most of the construction of the actual signs – especially the really unique and/or labor intensive ones. He is pretty quiet, so you probably wouldn’t suspect that he was also the drummer for a local rock band. Co-workers would describe Tom as a devoted team member and family man who can always reach things “way up high”.

  • Karen Wolf – Business Administration/Accounts Receivable (Sept. 2012)

    Karen Wolf

    Retired

    Karen may or may not be wonder woman. The verdict is still out on that one. She comes to us with a history rich in experience and leadership, and is willing to help out wherever she is needed. She mostly handles our accounts receivable, but she is also happy to consult with the Gilpins on business questions, and has no problem stepping up to help the production and sales teams when needed. She is a member of numerous boards and committees, so if you don’t know her yet, you’ll probably meet her sooner or later – Lucky you! Co-workers would describe Karen as a Spartan for life, who is always on the go, and enjoys life to its fullest.

  • Nick Slagstad – Production Team (Jan. 2013)

    Nick Slagstad

    Production Team (Jan. 2013)

    Nick started with us when he was still pretty young, so it’s been a joy to see him continue to learn and grow with the company, and to “grow up” outside of work. He has become an expert at running and caring for Hercules, our giant flatbed printer, and he also backs up Tom with the Zund cutter. While his machines are running, you can find him bobbing his head to his music and adding the finishing touches to the signs he just printed. Co-workers would describe Nick as a music loving “hippy” who acts both mature beyond his age… and exactly his age.

  • Tim Sinen – Account Manager (May 2014)

    Tim Sinen

    Account Manager (May 2014)

    Tim graduated from GVSU (Go Lakers!) and comes to us with a TON of customer service experience. While not having any signage experience coming in, he originally flourished at the front counter, and is now meeting with customers on their own turf as our outside sales leader.He is super friendly and loves chatting with customers about cars, sports, shoes, music, the weather, food... and of course, signs! Coworkers are in awe of Tim’s socks, and would describe him as being detailed oriented and comfortable in all kinds of new situations.

  • Shawn Commons – Vehicle Wrap Installer (September 2015)

    Shawn Commons

    Production Team (Aug. 2015)

    Shawn is our Production Flow Specialist.  He joined the team with a long history of large format printing experience under his belt and now he makes sure jobs keep moving through our shop in an organized and efficient manner.  Not only does he handle the finishing of most signs, but he is also quick to step up and run different equipment when a team member is out.  He can even step in to wrap a vehicle when needed!  When not at work, Shawn can most likely be found helping at church, or hanging out with his family.  Most coworkers would describe Shawn as a fast learner with laid back attitude, but Judy might add that he is the reason she can now go to Florida once in a while.

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    Alex Cook

    Account Manager (Feb. 2016)

    When Alex was studying Biology at GVSU she never imagined herself selling signs, but you would never know that from working with her – she’s a natural! Whether she is answering the phone, responding to emails, or caring for customers in the showroom, she is always smiling and ready to help. She has joined the “U of M” cheering section at FASTSIGNS, which puts her in good company (GO BLUE), but has the Spartan fans shaking their heads. Coworkers would describe Alex as an awesome multi-tasker and team player, with a fun-loving spirit and infectious laugh.

  • ReghanMoore1

    Reghan Moore

    Sales Assistant (April 2016)

    Reghan was originally hired to assist the sales team with day-to-day tasks, but she was so good at it, that we gave her her own accounts instead! Now you can find her managing multiple jobs and finalizing details of projects happening all over the world. She is a self-described “foodie” who enjoys discovering all of the fun things to do in Grand Rapids.Her coworkers would describe her as a hardworking ninja – getting all kinds of things done without ever being seen.

  • Jeff Horst

    Jeff Horst

    Vehicle Wrapper/Installer (June 2016)

    Jeff is our vehicle wrap expert and he loves his job. So much so that the guy wraps vehicle AFTER work…for fun! When he is not wrapping vehicles, he can be found helping out in production with the finishing of signs, or out on the town installing them! When not at work, Jeff can be found in class working towards his business degree, or spending time with friends and family. Coworkers would describe Jeff (lovingly known to some as Leroy) as quiet and extremely hardworking, and they love hearing about the new ideas/processes that he brings to table.

  • Chris Ebrom

    Chris Ebrom

    Account Manager (July 2017)

    Chris is an MSU graduate that went to school to be a teacher and a coach, and it was coaching that eventually lead him to selling athletic apparel to schools and teams all over the country. His experience is obvious as he jumps right into his role with our sales team. He is a quick learner, and is excited to meet with customers to go over their newest projects. He hasn’t forgotten about the kids though, when not working, you can probably find him assisting some of his wrestling buddies, or leading small training camps on his own. His coworkers would describe Chris as energic and ready to go! And some coworkers are excited to have another Spartan on their side – Go Green!

  • Patrick McCahill

    Patrick McCahill

    Production Team (July 2017)

    Patrick comes to us with previous production experience, which is good, because we threw him right into the mix! He is now in charge of all of our roll-to-roll printers, and keeping things moving onto their next step. He is also looking forward to learning more about our other equipment as he grows with us. Coworkers would describe Patrick as a hard worker who is also quick to chat about music, or geek-out on comic books with them.

  • Adderly Marmol

    Adderly Marmol

    Production Team (July 2017)

    Adderly joined our team to help build and finish signs, but with his previous experience as a truck driver, he has also quickly streamlined our shipping and receiving procedures. When Jeff is not around, Adderly can step in to help with vehicles graphics as well. Coworkers would describe him as a quiet hard worker who is happy to jump in and help where he can.

  • Laura Mason

    Laura Mason

    Graphic Design (July 2017)

    Laura’s start date above is a little misleading because she has actually been a part of our team for years now! Starting as a contract employee when Nikki was on maternity leave, Laura has been helping with design work during all of our busiest times and has really grown her in sign knowledge. So when we needed full time help in our graphics department, the decision was a no-brainer. She can now be found creating dazzling proofs, or helping Carlene push files through to production. When not at work she can probably be found with a glass of wine and a good book. Coworkers are excited to see which color her hair will be today, and are often very jealous of her shoes.

  • Wesley Bekins

    Wesley Bekins

    Account Manager (August 2017)

    Wesley is our newest addition and is joining her long-time friend, Alex, at the front counter to greet our customers and answer all kinds of inquiries. She is currently finishing up her degree at GVSU and is looking forward to being here full-time in just a couple of months. While there is a lot of laughing going on up front, don’t let that fool you, these women mean business and are working extremely hard to keep orders moving quickly. When not working or studying, Wesley might be found running, or camping. Coworkers describe her as energetic and passionate, with just enough sarcasm to fit right in.