Jul 20, 2016
Timeliness, communication, accuracy, quality workmanship. My window decals took a very long time, with no word at all to me regarding when they would be completed. I had to call twice to ask about the job, and was told twice that someone would be there "the next day" and both times, no one showed up.
The window decals were eventually completed, but one was placed on the wrong door. I called and was told that this would be corrected right away...it still has not been fixed nearly two weeks later and no email, no call, no communication at all about the issue. Also, the decal that went on to the wrong door was placed without the installer having cleaned the goo off the door first, so there's a big tape goo spot right in the middle of my logo. I was disappointed. Had someone taken the time to email or call, it would have made a HUGE difference.