Location:

FASTSIGNS of San Antonio NW

8714 Fredericksburg Road #103 San Antonio, TX, 78240

Hours:

Full Time Position

Description:

Come join our team as a Customer Service Representative (CSR) Inside Sales Representative!

Our ideal CSR has marketing or advertising sales experience, is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for all sales activities within the FASTSIGNS San Antonio NW center and will serve as the first point of contact for walk-in, email, and telephone customers.

We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

RESPONSIBILITIES

  • Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS marketing and product solutions
  • Follows up on new leads and referrals resulting from telephone, marketing, and email activity
  • Demonstrates the ability to carry on a business conversation with customers
  • Prepares estimates and establishes/maintains estimate follow-up procedures
  • Communicates with customers on order status and changes in the production schedule
  • Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
  • Helps as needed with reports, close-out, invoices, and required paperwork
  • Identifies and resolves customer satisfaction issues
  • Establishes and maintains effective team relationships with all support departments
  • Follows all company policies, procedures, and business ethics codes

QUALIFICATIONS

At least three years in advertising, marketing, or inside sales with excellent customer service experience

  • BA in communications, marketing, fine arts, graphic design preferred
  • Proven record of consistently hitting/exceeding sales targets or quotas
  • Able to perform cold calls to secure new business for the center as time permits
  • Experience resolving customer satisfaction issues
  • Experience working under pressure with multiple tasks/projects
  • Proficient computer and internet skills, including Microsoft Office suite
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills

BENEFITS

  • Salary Plus Commission
  • Paid Vacation
  • Paid Holidays
  • Branded Apparel
  • Team Bonus

 

SEND RESUME AND COVER LETTER TO Steph.drileck@fastsigns.com

Stephanie Basile Drileck, Owner

FASTSIGNS San Antonio NW 

8714 Fredericksburg Road #103 | Between Huebner and Wurzbach

San Antonio, TX 78240

Office (210) 697-7446 | Cell (210) 259-1275  | Fax (210) 637-9018

Email: Steph.drileck@fastsigns.com

Website: fastsigns.com/2077

HUB Certified  VID#1473660899400  |  ESBE  SBE  WBE Certified #216061100