LOGISTICS

Technical Support and Troubleshooting

While commercial-grade digital signage is highly reliable and designed for longevity and durability, like any other technical solution, interruptions can occur from time to time. FASTSIGNS and our digital vendor equipment providers offer multiple levels of technical support to ensure your messages are up and running with minimal downtime.

Digital Signage Support

Level 1

We will troubleshoot minor issues by phone.

Level 2

We will take over the digital signage by remote control so our support staff can dig deeper into any problems that arise.

Level 3

We will facilitate on-site repairs of replacements as indicated by your warranty and/or service agreements.