They Deserve All 5 Stars
I just completed my first project with FASTSIGNS and, having completed the full process, I can say that they deserve all 5 stars.
I live in Winchester and it's a locally owned family business with ties to the community and the family members who actually work in the daily operations.
The majority of time was spent in the design phase. Throughout the first phase, there were more than a dozen iterations which included capturing "the message of the sign," which is the most important aspect. And then there are the style aspects of font, sizing, colors, and material choices. I ended up choosing both an outdoor and an indoor sign to complement.
The more that I think about it, we probably had two dozen iterations in the design phase. Our primary rep, Malory, was knowledgeable and very helpful throughout. She was very patient and allowed us the time to explore all the options. She recognized that we had constraints with our project (budget, landlord, city permitting, etc.) and worked with us to manage all these factors.
Now that we've completed the project, we can say that we are very satisfied with both of the new signs, the process, and the people we worked with throughout.
That's what I call a "good value." 😉
Bob Eady